Ads are not visible after Theme Update

Posted in: Newspaper
Post count: 19

Hi Anamania!
I have a problem as all ads (including google authomatic ads) are not working after Theme Update.
More info has been provided through the email.
Seeking your urgent support as I am loosing money because of that problem.

Problem solution will be posted here for other users.

Post count: 27744

Hi,

Today one colleague will investigate. Please be patient!

Thank you!

Post count: 19

Dear Anamaria

Still did not get any response.

Post count: 19

I found a problem by myself. TagDiv team still did not give me a single response by email. Very dissappointed.

So, here is why it happens:
After update, all my records in header.php and functions.php files have been deleted. There is no such info available on Theme Update page, so you will spend long time to understand such a small problem.

Sorry, tagDiv. Today I am very dissappointed.

Post count: 27744

Hello,

If you have made changes in the theme files, then when you update the theme the files are overwritten. Usually, the changes are saved in the child theme.
Also, please try not to reply multiple times in the topic/email if possible, this will only delay our response. Replying multiple times will refresh the topic/email date and move it to the back of the line, we answer from oldest to newest.

Thank you!

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