Hi.
I have a client who wants to put this banner on my website but I do not get the top view, only the sides.
Could you help me?
Hi,
Please provide a link to your website and more details about what is the problem. A background ad can be set like this if that is what you want
– https://forum.tagdiv.com/background-ads/
Thanks
Hi.
My site is in production .. I attached screenshot.
The top, behind the header, is blank, and the tutorial appears transparent. That is what I meant.
I need the ad to cover everything, sides and top.
Hello again Simion C
I managed to fix it down the entire web with:
.td-header-wrap {
Margin-top: 150px;
}
The problem I have now is that the image is distorted. I uploaded an image of 1980×1080 and it still shows pixelated.
How can I correct it?
Thank you.
Hi,
That code does not affect the background image. It simply creates a margin on top of the website. The image is still there without the code, just not visible as background
– https://www.screencast.com/t/gtYqS2D2UC
Remove the code and see if the image is still displaying wrong. Also check your background ad settings in the theme panel
– https://forum.tagdiv.com/background-ads/
Thanks
That’s what I did before, but it does not look right. It looks like the image I put just above. That’s why I opted to implement the code.
With the code is fine, no problem. My client prefers it that way. The problem now is that the background image looks very bad. Fully distorted
That is the problem that I have to correct. The image that is placed has 1920×1080
Hi,
It would be really helpful if you could provide a link to your website so I can inspect the issue. Maybe there is something else that is affecting the background. If the image is set in full size when uploaded
– https://www.screencast.com/t/Mc41XBEi
– https://www.screencast.com/t/R8bjBFR6zkW
There should be no problem like this, the image should be displayed as it is.
Thanks
Thank you! It’s fixed!
Another question: How do I disable the wallpaper ad on mobile devices? I can not find the option ..
Hi,
Glad you could solve the issue. On mobile the background will not be displayed or visible. The website content width will stretch edge to edge, and that leaves no space for the background to be displayed
– https://www.screencast.com/t/SDdyykLJVUiO
Thanks
