Adverts not appearing on some browsers

Posted in: Newspaper
Post count: 36
strawberrybase
#207893
Dec 20, 2017 at 1:06 pm

Hi, recently i’ve been receiving complaints from clients whose adverts are not appearing on my site using Newspaper.
I’m using Revive (OpenX) to serve the ads, with invocation code in each Ad space in the theme panel.
The ads can be seen on some browsers but are missing on others. Strangely whilst i cannot see the ads in chrome, I can in safari, whereas my colleague is experiencing the opposite.
I’m not sure if this is an issue with Newspaper, wordpress, revive or my server.
Is this anything that others here have experienced?

Thanks

Post count: 23312
Catalin
#207924
Dec 20, 2017 at 3:40 pm

Hi,

Please provide your website URL so I can take a closer look at it.

Thanks.

Post count: 36
strawberrybase
#207935
Dec 20, 2017 at 4:31 pm

Sorry, should have done that to begin with.
This is the site which is having the most issues…

http://www.tpimagazine.com

This one also seems to be having the same issue but not across as many computers…

http://www.mondodr.com

Thanks

Post count: 23312
Catalin
#208045
Dec 21, 2017 at 10:37 am

Hello strawberrybase,

What kind of ad do you are using it? Please keep in mind that our theme has been designed to use only the Google AdSense ads and for more information about this, please check here -> https://forum.tagdiv.com/header-ads-adsense/ I have inspected your setup page and I saw that you are not using this kind of ads and most likely, that’s why you do not bring good results.

Thanks for your understanding!

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