Hi, just installed the 10.3.6.1 update and when I click on any Page in “Pages”, it starts to draw the page but goes no further than 1/4 of the screen. Have turned off all plugins except tagDiv plugins and Akismet, flushed the server cache with no success. Site is visible from the outside. All other parts of the dashboard are available. Running WordPress 5.4.2. Please advise. Thanks, Alejandro
Take a look at: https://kh3.05f.myftpupload.com/
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi alejandroman, if you are using the last version of newspaper v10.3.6.1 follow the above steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If there is still a problem, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
Let us know the results!
