After clicking on “Save Settings” square icon keep spinning without savings

Posted in: Newspaper
Post count: 11

After clicking on “Save Settings” in theme panel, square icon keep spinning and thats it. No changes saved. It keep spinning until I reload or close page. I cant save abolutely nothing in theme panel. So button “Save settings” in theme panel not working at all.

Screenshot how it looks: https://imgur.com/DxEbPCu

I deactivated all plugins, tried in different networks, browsers, incognito modes. I tried I wrote to hosting provider support 3 times, they said that everything is perfectly fine.

Post count: 27744

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Post count: 11

Here is error, what should I do next?

“JQMIGRATE: Migrate is installed, version 3.4.1
/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.6.5:1

Failed to load resource: the server responded with a status of 403 ()”

Post count: 27744

Hi,

Please go to the network and select the issue; maybe you have a firewall -> https://i.imgur.com/87R8Eck.png

Thank you!

Post count: 11

ok, I did it

this is what it shows – https://i.imgur.com/H4zGp2P.png

Post count: 27744

Hi,

This is not the error; the error needs to be red.
I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Post count: 11

Sent. Waiting for your response. Thank you!

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