After Update to 10.3.8.: Can't edit my cloud templates

Posted in: Newspaper
Post count: 209

Hello,
I just wanted to edit my exiting cloud templates, but it’s not possible anymore: I get an error like

Errors at columns elements: 1(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

and the editors shows a 404 error.

I saw, that a lot of people do report this error and the answer is always: Please give as login data, we have to look at it.

Is there a general solution for this error? What do I have to do to edit my templates again?

Post count: 18283

Hello !

There is no general solution since the issue is not general. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Post count: 209

Thank you @Vlad-s !
It was an old and now unnecessary file in the child folder. Deleted it and everything is working now.

Viewing 3 posts - 1 through 3 (of 3 total)
You must be logged in to reply to this topic.