After Updating Social Plugin – Caused Error

Posted in: Newsmag
Post count: 8

Hello,
I had this error last year and I don’t recall what you did to fix it. I updated the social plugin via FTP after it stopped updating for Facebook. When I reinstalled and used the tutorial for FB (App ID, Key, etc…) I got the error message below.

I left the social counter on my home page alone and the problem only occurs on pages/posts. It was the same way last year when it happened. Identical error.

Thank you,
Jared

http://i.imgur.com/9bYRKkG.jpg?1

Post count: 23312

Hello dezertproxy,

A plugin like WPFront User Role Editor: https://wordpress.org/plugins/wpfront-user-role-editor/ can cause this, if you use it try without it, and if this is not your case please remove this code: http://screencast.com/t/tBCvgr5M87h empty all caches an test this again.

After this changes, if the problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Hope this helps and let us know how it goes!

Thank you!

Post count: 8

Hello Catalin,

Removing the code and clearing the cache solved the problem. I will save these instructions for if it happens again.

Thank you! Much appreciated.

Jared

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