Dear Tagdiv support,
hope you’re well and healthy!
Unfortunately, today, after autoupdating the WP version to 5.6, the following content disappeared at frontend:
1) all the images inside EVERY post
2) all the thumbnails of EVERY post (also videoposts).
3) the background image.
4) In addition, the main menu bar was not fixed anymore at the top while scrolling down.
After restoring the previous WP version 5.5.3, fortunately all the images re-appeared again (and the menu bar was fixed again).
Some info on the plugins installed:
a) almost every plugin updated, except for Newspaper theme 10.3.2 (instead of 10.3.9);
b) other plugins:
Auto Image Attributes From Filename With Bulk Updater – active at last version
Media File Renamer – deactivated but updated at last version
Regenerate Thumbnails Advanced – deactivated but updated at last version
ShortPixel Image Optimizer – deactivated but updated at last version
Please find a screenshot attached of how the thumbnails appeared.
Please, if you think it’s needed to update Newspaper to 10.3.9 to avoid this issue (Wodrpress will autoupdate in 48 hours) can you handle the Newspaper update?
Thanks and regards!
Angelo
no images with WordPress 5.6 and Newspaper 10.3.2
https://paste.pics/1076f3514f86d9ed947ff61be6428211
images back again after restoring the backup (WP 5.5.3 and NewsPaper 10.3.2)
https://paste.pics/91327fa0c6cb66f26043e58c2e16d65f
Hi,
This problem appear because you are using an old theme version, if you make a full backup and update the theme to Newspaper v10.3.9.1 the problem will be solved.
Another way will be to use a plugin as Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
The theme update is a custom request, if you want us to update the theme fore you, please make a request here -> https://tagdiv.com/submit-a-request/
Thank you!
Hello Calin,
thanks again, I’m replying a lot later but it seemed not a immediate task for me at the beginning.
At the end all went well, but I followed an alternate process, maybe longer but without installing additional plugins which I prefer if is possible.
I share it just in case could be useful to some reader:
1) updated to wordpress 5.6
2) updated newspaper from 10.3.2 to 10.9.1 BUT issues still appeared
3) deactivated all plugins (and issues disappeared) except NewsPaper and some security plugins
4) reactivated one by one the plugins until I found the one that caused the issues (it was the plugin of our hosting company)
5) I contacted them and we solved the issues also with a lot of luck too 🙂
