I’ve added Text with title to the Header block and tried to edit text – but Edit window was frozen each time –
screenshot – https://prnt.sc/u2rlsq
watch video – https://drive.google.com/file/d/1ALIcU2q4Lil4xBpTtt-P3bbGkIirKFDi/view?usp=sharing
I tried to activate and deactivate the plugin jQuery Migrate Helper to resolve jQuery issue – but it doesn’t help me
– screen – https://prnt.sc/u2rnyo
Access to my site in support @ dev email’s department before this ticket.
Please help!
I can’t edit the page đ
Hi,
I have the last version of Theme and WordPress too, but for me the element text with title is working -> https://i.imgur.com/wTF57P5.png, I think that you have some options in some plugins or host that are blocking this element to work, you need to click on https://i.imgur.com/hDmgaJp.png to see what is blocking the element.
These are just some warnings should not affect the theme, if you want I can provide the fix for them, but these need to made in theme files, also soon will be released an update that will fix these warnings.
Thank you!
ok, here it is a screenshot – https://prnt.sc/u3aqgi
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load-scripts.php?c=0&load[chunk_0]=jquery,utils&ver=5.5:3 GET https://prostobzor.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/var/www/vhosts/prostobzor.com/httpdocs/ 403 (Forbidden)
I tried to create test page – can’t edit the with the same result
https://prnt.sc/u3b0c3
What’s wrong with Template?
I’ve got dedicated server
Changes during period – only WP update up to 5.5
and MySQL ver. from 5.1 to 5.5
Hi kibiribi,
Please check t see if you our your host have some security module or a firewall to block the theme plugins to use the wp editor.
If the problem persists send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
it’ve removed check option for those PHP setting for iTheme Security Plugin – command Edit starts work.
screen – https://prnt.sc/u3m42o
Whem option was Turn on for disable PHP in plugins – Edit button doesnt work
load-scripts.php?c=0&load[chunk_0]=jquery,utils&ver=5.5:3 GET https://prostobzor.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/var/www/vhosts/prostobzor.com/httpdocs/ 403 (Forbidden)
screen – https://prnt.sc/u3m6yz
Itheme Security settings screen – https://prnt.sc/u3m86o
Hi kibiribi, I’m glad that you find the settings that caused this problem!
Have a nice day!
Dear support team!
Yesterday I’ve faced with the same issue – when I click on Edit text element – I see a lot of jQuery warnings for td-composer and Edit Window is freezing.
Screenshot – https://prnt.sc/uiiucs
Video – https://drive.google.com/file/d/1c687Ju-c7EbtA47Wbb1xyge-l_J8kT4R/view?usp=sharing
I tried to do like before:
Security plugin iTheme Security was disabled – can’t help,
jQuery Migrate Helper was enabled – can’t help, after that disabled.
I’ve sent access to the site -could you explain – what’s wrong?
Hi,
As i remember you are using some more plugins, I’ sure that the problem is like before and it is from a plugin, please check if you have this plugin NextGEN Gallery, if this is enable, please disable it and try again with wp editor as I remember this one is a plugin that creates problems like these mentioned by you.
Thank you!
You was right – 2 days ago I installed NextGEN Gallery Version 3.3.17
When Plugin was disabled – I was able to edit text in new window.
ok, it’s clear for me – any workaround how to avoid this problem?
I can’t remove Gallery – I’ve got a lot of images in articles with Albums :-((
Hi,
The only thing that you can do for the moment is to disable this plugin when you want to use wp editor from tagDiv Composer. As I remember there are some plugins that allow to disable some plugins only for you, in this way your users will still see the images.
Thank you!
I couldn’t find such plugin – https://www.emagazin.info/wp-admin/plugin-install.php?s=disable+plugin&tab=search&type=term
đ
Only this one – https://wordpress.stackexchange.com/questions/246704/disable-plugins-for-a-specific-user-role
Hi,
Unfortunately I do not know one to recommend, we didn’t tested any of theme, sorry!
Thank you for you understanding!
