Hello
Some of the flex form builders on my site filter via ajax and some dont. Not sure of why. It’s loading the category filter of the page to show the results just fine, but I can’t further filter my results with the Ajax filter. I click around and nothing changes or filters like the others.
Thanks
Hello,
Please provide more details about your issues with screenshots of what you want to do and the link to your website.
Thank you
It seems to work on the home page but not on an archive page like for a category or tag or taxonomy
That’s the home page. I’m referring to the category and tag/taxonomy result pages
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Yes I tried all of those with no luck unfortunately
Hi,
We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you!
