Hi, I found this error when i try to install demo
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
I have few other blogs hosted on the same server. Had no problem while installing them.
I had installed Newspaper theme on the blog I am referring to. I deleted the complete theme folder, and tried installing it again, and that’s when this problem is coming up.
What could be the possible reason for it.
Hello,
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.
Thank you!
