Ajax error. Cannot connect to server

Posted in: Newsmag
Post count: 2

por favor tengo este problema al instalar los demos;

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error
td_ajax_request_name: full_demo_media_2
errorThrown:

responseText:

como lo puedo solucionar, muchas gracias.

Post count: 6535

Hi

Please make sure that you have permission for upload folder, you can try to upload an image to media library to check this. Also you can contact your host as this may be related to the server configuration.
In case you need to change the permissions here it’s a guide: https://codex.wordpress.org/Changing_File_Permissions

Let me know how it goes!

Thanks!

Post count: 2

los permisos del folder estan bien, pero el problema persiste eche un vistazo

Post count: 6600

Hi cachyberry,

If the server doesn’t allow external connections or has some restrictions for it the theme demo install system returns an error like the one you encountered. It could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error contact your host provider and let him know about this. Another cause may be the traffic, each operation has a time limit, at certain hours the traffic may be high and while the theme tries to download the images the operation exceeds the allocated time and a 404 or timeout error may be returned.
Let us know how it goes!

Thanks

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