Ajax Error when trying to load the Default Demo

Posted in: Newspaper
Post count: 3
AlfaShop
#64467
Aug 17, 2015 at 1:43 pm

Hi There,
When we try to load the default demo content from the demo Install panel,
the following error appears in the pop-up:

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

responseText: is_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/1.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/2.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/3.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/4.jpg0

How can we fix it?
Regards,

Post count: 3
AlfaShop
#64468
Aug 17, 2015 at 1:46 pm

I’m Sorry,
Our WordPress version is the 4.2.4.
Thanks,

Post count: 7909
Alin [tagDiv]
#64612
Aug 18, 2015 at 8:47 am

Hi,

Please make sure that you have permission for upload folder, you can try to upload an image to media library to check this. Also you can contact your host as this may be related to the server configuration.

Thanks!

Post count: 3
AlfaShop
#64627
Aug 18, 2015 at 10:54 am

Hi ALin,

Indeed we have changed permissions upload folder to 777 and we were able to successfully complete importing demo content 🙂

Thanks!

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