ajax error

Posted in: Newspaper
Post count: 4

Hi when adding one of the demos I get an ajax error. This is described a few times on this forum. So I deactivated most plugins and contacted the host and this is what the host sais:
Hello,
Thank you for the provided information.
It came to my attention that the script is trying to establish a connection to a remote host which is getting blocked and is causing the issue.
Your hosting account has an outgoing connections manager which as a security measure is by default blocking the connections made from your domains to external hosts. The blocked and allowed connections can be managed from Advanced -> Outgoing Connections menu.
In this case to resolve the issue you will need to manually allow the specific outgoing connection that the script is trying to establish in Advanced -> Outgoing Connections menu. For more accurate information which is the host and IP address that need to be allowed please contact the script vendors.
If there is anything else we can do for you please contact us.
Best Regards,

not sure what outgoing connection I need to ok? which Ip?
can you help me out?

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Post count: 4

yes thanks working nicely now

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