Ajax view count stopped working

Posted in: Newspaper
Post count: 8
Diceman
#125410
Jul 29, 2016 at 2:09 pm

I have had Ajax view count working for a long time but it suddenly stopped working.
The non-Ajax version works but I use a cache-plugin so I need the Ajax counter.

Any ideas what could hinder this counter?

Post count: 23312
Catalin
#125418
Jul 29, 2016 at 2:24 pm

Hello Diceman,

What kind of caching plugin do you are using in the theme? Please notice that our recommended caching plugin is WP Super cache. If you are using another one which is not tested with the theme, it could be possible to interfere with the theme and cause this issue. Please try the theme only with bundled plugins and check the results.

Thanks for your understanding!

Post count: 8
Diceman
#125423
Jul 29, 2016 at 2:56 pm

Hi Catalin,

I’m using and have always used WP Super cache.
Disabling plugins does not help.
I can see that the script loads in the source code but the counter simply does not add one up.

Any other suggestions?

Post count: 23312
Catalin
#125444
Jul 29, 2016 at 4:04 pm

Hello Diceman,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks.

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