When anyone comes to our site and tries to comment on a post they receive the following error:
“Go back and try again.
Error: empty answer. []
Comment was blocked because it is spam.”
Anyone have any idea how to fix this? Thanks!
Are you using a captcha plugin which is hidden?
“empty answer” implies a Q&A left blank.
If using a captcha of some kind, likely need to edit the post template to add the element so folks can actually answer, or turn that off.
Might not be your issue, but very common one.
Thanks, Chris – it turns out that we were using an anti-spam plugin (recommended by hosting company) that was causing this issue. Resolved.
It is NOT RESOLVED FOR ME. So frustrating. Have tried everything to help my followers to get to comment, but they are blocked even after signing up.
PLEASE anyone with advice.
Thanks
Hello Dee,
Unfortunately, please notice that we do not have any recommended plugin for this regard but you should try using the plugins whihc were reccomedned above. Remove all of your untested plugins and use only the recommended ones and check the results.
Thanks for your understanding!
