All Previous Facebook Post Likes Gone

Posted in: Newspaper
Post count: 59

Hi Guys

I just changed to newspaper theme not long ago. I had some very popular posts with lots of facebook likes which all seems to have gone now after the theme change. What could be the cause of this?

Post count: 59

Some posts I had that had lots of likes are now showing 0 likes after my theme update. Any idea why?

  • This reply was modified 10 years by Nana.
Post count: 9544

Make sure your settings for the social media elements are correct.
Try disabling all your plugins except for visual composer.
Clear all your site/cdn caching if spplicable.
Check your page with the browser console (F12) for any errors.

Post count: 6535

Hi

Thanks @Chris!

@Nana
this also could be a cache issue so try to clear all caches and test again. IF the problem persist please provide a link where we can inspect it.

Thanks!

Post count: 19

Hello,

I did change to the Newspaper Theme a month ago and am also missing many Facebook likes on my posts. I did flush the cache and checked the facebook id etc. Everything should be working properly but am still not seeing the number of Facebook likes that where there originally.

Adria

Post count: 59

Here is one example of the articles where the likes disappeared, its definitely not the cache. http://www.fashionghana.com/site/hot-shots-cape-verde-beauty-at-its-finest-isilda-moreira-by-luc-valigny/ And its too risky at this moment to revert to the old theme just to test.

Post count: 9544

You have some errors on your page:

Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App’s settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App’s domains.

Post count: 59

So how do I resolve it, because its only happened with this theme? And which app? And what errors?

Post count: 22421

Hello,

I did a little digging into this matter and found some interesting results:
Check this link which has a https in front of it instead of the one you provided and see that there will be 2k likes:
https://www.fashionghana.com/site/hot-shots-cape-verde-beauty-at-its-finest-isilda-moreira-by-luc-valigny/
When you switch from https to http or reverse then facebook will not recognize your url anyumore and the likes will not get displayed.

Thank you!

Post count: 59

I guess if i find a way change it back (i think its via woocommerce force https), then i will lose the new likes Ive just got on the new posts :/

Post count: 9544

Ideally you should only be serving one version of your website, either http or https and not both. If setup as https, you should have 301 redirect for all http requests to https version, per Google guidelines. Adding implicit https URL in your wp-config.php settings also helps.

Post count: 59

How does one do that? Add the implicit http urls?

Post count: 23312

Hello Nana,

As @Chris have suggested you above, you have to make the 301 redirect for all HTTP requests to HTTPS version.
You can always redirect a link with a 301 redirect: http://www.inboundnow.com/how-to-properly-set-up-wordpress-301-redirects/

I hope this helps.

Thank you!

Post count: 59

Hi Chris

Sorry for getting to you late. First off thanks for explaining this problem, and a bigger thank you as it is now obvious its not the fault of your theme.

I was going throug the instructions you gave, but inbound now plugin doesnt seem to be working at the moment. Are there any other redirect plugins you think can do the job?

Post count: 23312

Hello Nana,

You should try to find another plugin with this functionality and test them on your side and see how it works for you. You should check this list of these kinds of plugins -> http://screencast.com/t/WEFGCQHaGE

Hope this helps!

Thank you for the message!

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