An issue appear when I changed my site to Arabic language (RTL)

Posted in: Newspaper
Post count: 3
alhaithami
#253193
Sep 13, 2018 at 12:38 am

Dear Support team,

When I changed my site to Arabic language (RTL), alot of space apear in the left side of the page.

Please check my site here: cryptodalil.com

Thanks,

Post count: 23312
Catalin
#253227
Sep 13, 2018 at 9:30 am

Hello alhaithami,

Unfortunately, our theme does not support RTL. If you need to use RTL for your project, we recommend getting another theme as the RTL implementation is not easy to make and we cannot offer any solution in this regard.

Thanks for your understanding!

Post count: 3
alhaithami
#253266
Sep 13, 2018 at 12:58 pm

Hello Catalin,

Your theme supports the arabic language within the integerated translation panel, so it doesn’t make sense to not to support RTL languages.

I have worked so hard to customize the theme and I hope that you will support the RTL languages soon.

Thanks,

Post count: 3
alhaithami
#253267
Sep 13, 2018 at 1:02 pm

And I’m very dissapointed that instead of providing a solution, you are recommending using another theme.

Eventhough it is not easy, If you don’t mind please send it as I need it.

Post count: 23312
Catalin
#253285
Sep 13, 2018 at 2:31 pm

Hi,

I’m sorry but please notice that we cannot provide support for RTL version. Where did you see that our theme has RTL support? Sorry, but it did not have. If you will look to another theme you will see that highlighted in the product description, sorry!
Also, if you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.

Thanks for your understanding!

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