Hi,
I already purchase the theme but still get this error msg. Please guide me.
Thanks
Hi,
The theme tries to contact our server and check the key. But if something interferes with this check, the theme will display a notification like the one you are receiving there. The things that can cause this to happen can be plugin conflicts, security/firewall settings from plugins or from the hosting, and sometimes even the configuration of the server.
I can take a look and try to find out what is causing it exactly. In order for me to do that, I will need an admin login for the website, this can be done via email at contact@tagdiv.com
Please also provide access to cPanel or any server manager the hosting provides, this may be useful as well. I will begin investigating the problem as soon as possible.
Let me know.
