“An issue has been encountered while trying to validate your license key”
Hi
I bought newspaper theme, installed it and registered. But when I checked into pre built websites tab, I got this following error;
“An issue has been encountered while trying to validate your license key”
I tried resetting key. The key is valid to register but still getting problem. So I’m stuck there and cannot customized the theme yet. Can you please help?
I’ve sent email with my purchase information.
Regards
Pyi Sone
DVB
Hi,
If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
