Hi there,
I placed anchor links /path#section, they work but once I click the anchor link, half of my header gets removed and there’s some white space appearing below the footer. Once I refresh the page, it gets loaded properly again. I tried sticky enabled and disabled, it persists. I use Newspaper v12.7.
Full, proper header: https://snipboard.io/fb7uNA.jpg
Cropped, broken header, after clicking the anchor link: https://snipboard.io/hkPjEX.jpg
Hello!
Do you have a sticky header or a sticky row? How did you add the anchor links?
Thank you!
Hi,
It happens regardless of having sticky header or not. I tried with having and without having it, it happens anyways.
I added anchor links to the menu items. I used the theme’s own global cloud header.
Thank you!
Hello,
Can you please provide a link where this situation appears so we can investigate the problem?
Thank you!
https://media.startupcentrum.com/tr/sc-alphagsyf/
It’s password protected and password is 114120, anchor links are placed under Alpha GSYF item on the menu.
Hi,
Thank you for sharing the link. You’re right, the issue appears to affect only the menu anchor links, and it occurs in both the sticky and main menus.
To help you resolve this, please contact us via email at contact@tagdiv.com and provide temporary wp-admin access. This will allow us to investigate further and offer a working solution.
Thank you for your understanding!
Hi Calin,
We sent you an email for providing access to this email. These pages that have anchor links on their headers are Turkish, if you can’t see them in WP Panel, make sure you select the correct language.
Thank you!
Hi,
I just checked via email and we received it. We’ll try our best to investigate and fix the problem as soon as possible.
Thank you!
