Attempts to use TD Composer since last update result in a 404 error

Posted in: Newspaper
Post count: 6
jbeaul
#223365
Mar 16, 2018 at 12:34 am

Since installing the last update, attempts to edit pages with TD Composer result in a 404 error. This worked fine before installing the update.

Attempted to resolve the problem by deactivating the TD theme and the plugins, deleting the plugins and then physically removed the folders from /themes/ and /plugins/ and then reinstalled the theme via FTP and let the theme pull in the TD Composer plugin during activation. I did this a couple times with no benefit.

Then swapped out all but the TD plugins and that didn’t help.

Suggestions for debugging? What more/better information do you need from me?

  • This topic was modified 8 years by jbeaul.
Post count: 20688
Simion C.
#223468
Mar 16, 2018 at 11:47 am

Is there a problem when you create new pages and try to edit theme with the composer? Try deactivating all other plugins (very important) except theme plugins and check if the issue is still happening.
Check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Let us know the results.

Post count: 6
jbeaul
#223587
Mar 17, 2018 at 5:58 am

Problem does occur when I create new pages and try to edit them with the composer. I deactivated all other plugins and problem remained.

Theme system status looks like this.

Theme status page

  • This reply was modified 8 years by jbeaul.
Post count: 20688
Simion C.
#223818
Mar 19, 2018 at 11:19 am

Please send us an email at contact@tagdiv.com and provide admin login information, FTP and cPanel access as well. We will investigate this issue, hopefully we can identify what could be causing this issue.
Also include a link to this topic in the email.

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