Author avatar photo not displaying

Posted in: Newspaper
Post count: 13
tootiefrutie
#137035
Oct 4, 2016 at 11:45 pm

I have followed the instructions here: https://forum.tagdiv.com/author-card/ and installed the Wp User Avatar Plugin. I’ve updated a user’s profile photo and cleared the cache however I am not seeing the author’s image on any posts or the author’s page. I’ve tried disabling other plugins, clearing cache, but still no avatar. Any ideas/suggestions?

Post count: 23312
Catalin
#137109
Oct 5, 2016 at 11:10 am

Hello tootiefrutie,

It sounds a bit of strange. Please ensure that you are using the latest version of the theme (Newspaper 7.4) and also, the latest version of WordPress. If your problem is still there, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Post count: 13
tootiefrutie
#137983
Oct 11, 2016 at 1:11 am

I’m using Newspaper 7.4 and WP 4.6.1. Here is an example of a user which has an avatar image assigned to their user profile but their author page does not display it : http://churchleaders.kinsta.com/author/mbriggs

Thanks

Post count: 23312
Catalin
#138048
Oct 11, 2016 at 11:07 am

Hello tootiefrutie,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.