Author no show

Posted in: Newspaper
Post count: 500

Can anyone see why author is not showing top left What’s New column in iPad Portrait but is showing in iPad Landscape, Desktop and Phone here? – https://jazzjournal.co.uk

Here are screenshots of my tagDiv settings for these viewports – identical. https://drive.google.com/drive/folders/1pAeZKgXtVd3J6V_r-8EZ-BELYvb04fBz?usp=sharing

Thanks
MG

Post count: 16

I kind have the same problem, it doesnt show up on any platform..
Even though I choose to show Author info on category pages, it takes no effect.. You can see it on below SS..
https://ibb.co/zRgpcR6

  • This reply was modified 5 years by Dincer.
  • This reply was modified 5 years by Dincer.
Post count: 500

This is different – I’m calling for author to show in Flex Block 1 preview. It used to but doesn’t anymore (in iPad Portrait – in other viewports it shows ok). So I suspect a bug or corruption in my theme. Waiting advice from support.

Post count: 18283

Hello !

Unfortunately our office iPad is in the service at the moment, we can take a look next week to properly test and see what the issue is.

We are sorry for the inconvenience !

Thank you !

Post count: 500

Or you could just reduce your browser window to get the effect! That’s what I’m doing. I have no iPad.

Post count: 18283

Hello !

On your website it looks like this is manually created: https://www.screencast.com/t/mWxB0PtxzXJ5 using a text column element. Can you confirm ? If that is the case. You can take a look on your viewport as you can see here: https://www.screencast.com/t/AqDYq7gJ

Let us know how it looks in composer on tablet viewport.

Thank you !

Post count: 500

Hi Vlad – sorry, yes, I replaced the Flex Box 1 excerpt in that position with column text. However, it would be good to know for the future. I assume the problem may be some corruption in my software. The author used to appear but one day just disappeared.

Post count: 500

Vlad – I have tested this element in another position and author is showing ok in iPad Portrait, so it must have been a glitch or cache problem. Appears solved, thanks.

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