Here is the website daz.asia/ru
– Author archive doesnt open (https://daz.asia/ru/author/nika/) on desktop version, but when I disabled the tagDiv Composer plugin – it worked fine.
– All categories archive page doesnt display all posts – it exlcudes first 5 posts from loop. I cant understand, I ve checked all settings of the theme – all is fine, but archive page shows uncorrect queue.
Hello,
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case: http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.
Also, for posts loop please check the settings if you have set up a limit or an offset and let it empty with no space, no value => https://www.screencast.com/t/u9wQNZMAtph
Thank you!
Hello, thanks for reply.
I’ve tried both of your recommendations and its still doesnt work. Yoast works fine, settings of the posts dont influence on it because when I open the archive page it shows me -5 post.
So the problem dissappears when I disable the TD Composer plugin.
Hello,
Please provide some screenshots with the archive page, normally you should not have the sign “-” before the number, to be able to help you.
Thank you!
Ok, it seems works fine on main page. – https://prnt.sc/1qvv4nz
On archive page something wrong – https://daz.asia/blog/category/kultur/
What happened with the loop?
Posts last dates – https://prnt.sc/1qvveyo
What can you say about displaying author’s archive page? Recommendations doesnt help.
SEO – https://prnt.sc/1qvv73n
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello, your advices unf didn’t help.
We have some security rules about these websites, do you provide 100% safety and full performance of them for us meanwhile your specialists work with the websites?
Hello!
We want only to help you that’s why we are working in the support team. We need enough information about your issue and your settings which you applied in order to help you as efficiently as we can to avoid a lot of time wasted. Any changes that we will make on your website, you will know and they can be done only with your permission.
Please make a full backup, let us know the credentials via email(not on the forum, because it’s not private) and we will gladly assist you.
Thank you!
Hello! I recieved agreement from chief to give you cred’s. Will send to ur email.
Another one problem please help –
The thumbnails doesnt show on Google News, some time ago everything was okay.
Hi,
Could you make sure that image has a “reasonable size and ratio” and that the image is visible (inline) on the post page itself? If all the conditions apply, I see no reason for Google News to not use that image…
You might want to ask on the forum https://support.google.com/news/publisher-center/community
Thank you!
Hello, thanks for reply.
We another one problem after updating the theme adn theme’s plugins from 11.3 to 11.3.1
And plugins were updated after that Mobile theme shows white screen.
Right plugin is deactivated, and it shows just adaptive version but we need mobile theme.
PLease take a look.
Hello!
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you!
