Hi! We’re having some problems with showing authors on some blocks on our home page. They simply won’t show.
Can you take a look, please?
Hello !
Please provide a link to your website so we can take a look.
Thank you !
Hi! We’re preparing a new home page, so we don’t have any block with authors on the current home page. This is the link to the test page, where you can see the ‘Colunas’ section without authors’ names. I’ve noticed that authors’ names are not being shown on any block, no matter what page they’re in.
https://cangurunews.com.br/nova-home/
Thanks!
Hello !
You can activate that option from theme panel here: https://www.screencast.com/t/wwy7Ciyiji
Thank you !
Hi! It’s already turned on. Can you check, please?
This is a test page where the authors’ name are not showing on ‘Colunas’ section: https://cangurunews.com.br/nova-home/
Hello !
Please edit your Flex Blocks and set the author to be shown: https://www.screencast.com/t/Zo9xowkUm
Let us know the results.
Thank you !
Hi Vlad! Not working…
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi! Already getting support from Simion via e-mail. Please check with him. The solution proposed doesn’t work for us (altering the theme code). Thanks!
Hello !
Please reply via e-mail.
Thank you !
