Background conflict

Posted in: Newspaper
Post count: 20
elgade
#112527
May 13, 2016 at 11:48 pm

Hi,

I have got a pb with my background since the last update : http://publikart.net/love-circus-folies-bergeres/#ayads-test As you can see, the div.td-menu-background doesn’t work like it should work on the left side.
What can i do to fix it please ?
Thank you.

Post count: 23312
Catalin
#112786
May 16, 2016 at 10:06 am

Hello elgade,

Please notice that this behaviour is not okay for your side and this problem might be caused from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Post count: 20
elgade
#114429
May 23, 2016 at 11:01 pm

Hello Catalin,

Thanks for your help but it did not work…. I don’t know what i could do for fixing the pb.
If you have an other idea, it would be great !
Thanks.

Post count: 23312
Catalin
#114546
May 24, 2016 at 11:57 am

Hello elgade,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thanks.

Post count: 20
elgade
#114819
May 25, 2016 at 9:35 am

Hello Catalin,

Thank you for your help. I have just sent a message.
All the best

Post count: 23312
Catalin
#114922
May 25, 2016 at 1:58 pm

Hello elgade,

I have received your email and we will get back to you as soon as possible because we have more support in this period.

Thanks for your understanding!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.