Background video does not play at mobile

Posted in: Newspaper
Post count: 8

Hello!
I created a page using two different videos as a background in two different rows. The first one autoplays, but the second one does not autoplay, even if I check the autoplay in mobile is not working:

https://ibb.co/xSL1mrrQ

The problem:
https://ibb.co/0pDwS0Ny

The page
https://terraadentroexpedicoes.com/islandia/

How could I solve this problem?
Thank you!
Sabrina

Post count: 35449

Hi Sabrina,
I just checked the provided link with my Android and for me both videos are working on mobile, first one – https://i.imgur.com/NnH9pDh.png and the second one – https://i.imgur.com/xoVyS7G.png
Thank you!

Post count: 8

Hello, Calin! Thank you for your reply! It seems that only on Iphones this error is occurring, using Safari or Chrome. Do you have any ideia of why this is happening e how can I resolve it? Thank you!

Post count: 35449

Hi,
Cna you please check what the difference is between the first video that is working and the second one? If one is working and the other is not, then the only difference can be related to the video size and format.
Thank you!

Post count: 8

Hello, Calin!
Thank you for your help!
If I put the first video link in the second row it doesn’t work as well, so the problem is not the video.

Post count: 35449

Hi,

If the first video works but the second one doesn’t regardless of the order they’re placed then something else might be interfering, possibly even some iPhone settings.

I tried to investigate further, but now the video isn’t showing on mobile at all; it’s only displaying on desktop.

Thank you!

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