Hello –
I’m experiencing 2 issues on my site (https://www.kvnutalk.com/)
1 – I use adbutler to display banner ads. The ads used to display, and now they are not. I can’t figure out why.
2 – My home page is displaying odd. If I could attach a screen shot I would show you. But my side bar near the top of the home page is being pushed under my “local news” section. It’s laid out identical to the “national news” section, and as you scroll down the home page and see “national news”, you will see that is displaying fine. So I can’t tell why it’s messed up. Perhaps it has something to do with padding, but it’s been fine for the last several months until yesterday.
Can you help?
Thanks,
Ryan
Hi,
For the homepage issue, a suggestion would be to check all the elements you have placed on the page, with Visual composer. Especially the design tab, values entered there. There seem to be empty or misplaced rows and containers on the page
– https://www.screencast.com/t/6NOE6x9KH
These seem to have margins set
– https://www.screencast.com/t/73aWMIzZ
If you were to remove the margins the page would display better
– https://www.screencast.com/t/dHOvj3LC
Double check the page layout and remove any unnecessary elements, and check the design tabs as well.
Regarding the ads, maybe something has changed in the ad code implementation, maybe you need to update the ad codes in some way. If they displayed before, that might be the case.
Thanks
Thanks Simion for your reply. So I’m trying to edit and delete rows to see if that solves the problem, but it won’t even allow me to delete rows now. It says my WPBakery Visual Composer needs updated, but it wants to charge me for that. Do you think that is the problem?
No,
You do not need to pay for it to work properly. This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi, thanks for trying to help. I have done all that you suggested and still no luck. Perhaps I can give you access to my site and you can look into it?
-Ryan
OK,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
Hello –
I just sent you the login info. Also, now we’ve noticed none of our posts are updating either. We have published several posts in the last few days, and none of them are appearing on the site. They show up under “posts”, but not live on the site.
There seems to be some strange glitch going on.
Thanks,
Ryan
