Hello. Banners are not always loaded on the site (every other time), but they are working (clickable). What should I do?
I am grateful in advance.
https://disk.yandex.ru/i/qiJ2vd2CsoEaQg
Hello @altdenis !
This kind of issue could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope that helps you!
Thank you!
Hello @altdenis !
Please make a test and uninstall it because the issue can be caused by the cache plugin that you use if it’s an untested plugin with our theme.
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Hope that helps you!
Thank you!
Hi,
For our theme is need only the theme plugins, if you want to use extra plugins, this is your choose. If you provide a link to your website we can inspect the problem.
Also if you want to use an ad plugin you can try some of those -> https://www.wpbeginner.com/plugins/what-are-the-best-ad-management-plugins-and-solutions-for-wordpress/
Thank you!
Hello. At the moment I use only theme plugins and plus WP Super Cache and Yoast SEO. Was removed Site Kit by Google, Yandex Metrika counter, but nothing changed, the problem remained. Some time ago, everything worked even with installed plugins. And another problem is how to get rid of the subloading of the following records? The Ajax function is disabled in the themes panel. Can I send you a link to the site with a personal message?
Thank you in advance.
Hi altdenis,
I see.
Yes, you can contact us via email at contact@tagdiv.com you can provide there there the website link as private and please also include the link of this topic to can identify you faster.
About the ajax. If this option it is on blocks, then it need to be disabled using the tagDiv Composer -> https://i.imgur.com/avHFU4n.jpg
Thank you!
Hello @altdenis !
I’m sorry to hear this, but I do not understand why this is a disadvantage and with what it will help you. Also, how can break an entire website? Please provide more information about your issue, examples, screenshots/video in order to help you efficiently.
Thank you!