Being unable to use the two old licenses I currently have

Posted in: Newspaper
Post count: 1

After installing the theme, when I enter the license codes on the website, the codes are accepted. However, I had previously used these codes on my old websites. Those websites are no longer active and have been closed.

I am currently trying to use one of my existing license codes for a new website. Even though the system accepts the code, no further action can be taken. It redirects me to the website selection page that I want to use, but this page never loads and keeps freezing.

An email regarding my license code issue was sent through the forum 2 days ago, but I have not received any response yet.

Could you please let me know what I need to do in order to receive support regarding this issue and to have the currently linked websites for my license codes reset?

The screenshot is as follows:
https://hizliresim.com/4j0odox

Could you please help me with this issue?

Post count: 20688

Hi,

Sorry for the delay, I have replied by email. Please check as well and let me know.

Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.