Hi I’m using your theme here:
http://www.dronegear.tv/zeiss-vr-one-fpv-review/
And as you can see there is a LARGE gap between the title of the post and the description as well as another large gap between the bottom of the description and the Via, Source, and Tags area. Can you please advise me on how to correct this as I would like it to look like normal spacing.
Also I just noticed that enabling “Related Articles” in the theme setting panels doesnt work as well.
And finally I updated the theme as well from 6.6.2 to 6.6.4 and that still didn’t resolve the issues.
Hello kderentz,
I have checked your website and I saw your big white space. Unfortunately, this space does not come from our theme. As you can see in the below screenshot, you have a lot of unknown classes that might come from plugins used by you -> http://screencast.com/t/y2XXZq9m and also, you have some js.errors.
Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and try it again. It is necessary to follow this advice because these problems might be caused by these untested plugins.
If your problem is still there after this, please let us know.
Hope this helps!
Thank you for the message!
Hi Catalin,
Sorry for the late reply.
I did as you asked and cleared my cache and still no luck. I disabled all plugins except Visual Composer and the gap is still there. This seems to only be happening on Firefox and not Safari or Chrome.
BTW here is the list of plugins used:
-Contact Form 7
-Disqus Comment System
-Google XML Sitemaps
-Limit Login Attempts
-Revolution Slider
-tagDiv Social Counter
-WP User Avatar
-WPBakery Visual Composer
-Yoast SEO
Solved the issue. After downloading Firebug and looking at the error I saw it was the ad related boxes. I went into the theme panel and saw there was some old adwords test code that was not active. Once I removed it the gaps went away. The strange part is only Firefox displays the gaps while Chrome and Safari do not. I didn’t check IE as I’m on a Mac and dont have access to it.
Hello kderentz,
I have checked you website on Firefox everything seems to work as expected. If you need more assistance in this regard, please provide more details about the exact area where you have saw the gap with a screenshot.
Thank you for the message!
