Hello, Team.
I’d like your help with this issue. I have the “Big Grid 6” in my main page, but it’s nor resizing automatically with the screen’s resolution or with browser zoom. How can I fix it? Image: http://camera7.tv/wp-content/uploads/2018/02/Screen-Shot-2018-02-05-at-16.17.29.png
Kind regards,
Hi,
The link you provided does not seem to work at the moment
– https://www.screencast.com/t/FOlEb3fM8
I have tested the grid you mention and there is no problem with it’s responsiveness. it will adapt if needed for each device. Please provide a link to your website so we can take a look at it.
Try to test the grid in the theme live demo, on the same devices
– https://demo.tagdiv.com/newspaper/big-grid-6/
Thanks
Hello!
Yes, I should have sent you the link to the website, instead of a link to a picture xD
My website is http://www.camera7.tv. Please take a look. I have already tested the grid in your demo and it works fine. But there’s some problem in my website and I can’t put my finger on it.
Kind regards,
Hi,
I am having trouble accessing your website, I had to use VPN browser extension to be able to see it. You might have restrictions on the website.
From what I see there is a strange width and height set for the row containing the big grid, which are also causing a big empty space below the grid
– https://www.screencast.com/t/l63IM1RL
If you used custom code or set design on the row containing the grid or grid itself in the composer
– https://www.screencast.com/t/PSeExgx65OgS
Try to remove the custom code or modifications made in the mentioned locations, then check the grid again.
Thanks
Hello, Simion! Thanks for the answer.
But I don’t recall having added any code or doing any custom modifications in the code. Would it be possible for you to take a look at the wordpress if I gave you the credentials?
Thanks again.
Hi,
The code may be present in the theme custom code sections
– https://www.screencast.com/t/gkb1np1Kr9
Also try editing the page with the composer and check the CSS tab
– https://www.screencast.com/t/1lAeECW1u
And the CSS section here – https://www.screencast.com/t/6ylPiRTN
If you cannot find anything there we could take a look. Send us an email at contact@tagdiv.com and provide admin login information. Also include a link to this topic in the email.
Thanks
I have similiar problem on my big grid 1.
– https://www.screencast.com/t/7Xguwpzo
image not resizing (not full covered) automatically. how can i fix this?
my website : http://kbknews.id
Hi,
@aqin_fh I have inspected the website, there is no problem with the thumbnails at the moment from what I can see
– https://www.screencast.com/t/VAxoooYsPavo
There are no issues while responsive as well. The thumbnails in the big grid are of the required size so there should not be any issues.
Thanks
you can check again.
or you can see in our category, there is same problem.
There is a problem there, please regenerate the thumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
This will recreate all the necessary thumbnails.
