this is the default mobile phone view of big grid flex 9, as in this image https://www.screencast.com/t/pRC51SAmj2BN
How do I correct this? thanks!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I don’t have any other plugin installed, it’s a fresh new wordpress install just with newspaper theme. I bet it shows the same if you’d just try it.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
I’m running on the localhost, do you not have the same issue with big grid flex 9 mobile layout on your end?
Hello !
No, On our end everything works out fine.
Thank you !
Mine looks like this with the fresh and cleanest possible install. https://www.screencast.com/t/pRC51SAmj2BN
I just couldn’t figure out how could it be.
Would you mind show me a screenshot how it looks on your end? (mobile phone view of the big grid flex 9)
Thanks
Hello !
Here is how it shows on our side: https://www.screencast.com/t/WWRUaKxxm ; https://www.screencast.com/t/1tQZFD7iMNh
Thank you !
Thank you Vlad, I appreciate it. It’s very weird, but if I deleted the demo grid and add a new one, it shows correct layout, but if I just simply change the default demo grid to flex 9, it shows problem layout.
Cheers
