Big Grid "sliding with a finger" not working

Posted in: Newspaper
Post count: 14
alexcamarillo
#254006
Sep 19, 2018 at 2:19 am

Hi,

I’m using the Big Grid Full 10 for my website home page and the sliding function on the last 3 posts is not working on the mobile… when I test i on the TD Composer it works ok, but not on the mobile phone… I’ve tried it on different devices and browsers, but none work… Can you help me figuring out what can it be?

My URL: https://soyhomosensual.com

Thanks very much!

Cheers,
Alex C

Post count: 20688
Simion C.
#254077
Sep 19, 2018 at 1:43 pm

Hi,

I tested this on mobile, for me it works. Some screenshots
– https://www.screencast.com/t/DjzChsHgk
– https://www.screencast.com/t/W28wwfsV
I used the mobile Chrome browser in my test.

What happens if you try the same grid type on mobile, from the live theme demo
– https://demo.tagdiv.com/newspaper/full-big-grid-10/

Thanks

Post count: 14
alexcamarillo
#254163
Sep 19, 2018 at 10:23 pm

Hi Simon,

Thanks for your quick reply. It’s weird… what mobile do you have? The Demo works ok on my iPhone… but my website doesn’t… I did another test on different mobile with Android and it worked ok… could it be a conflict with a plugin or so?

Thanks!
Alex C

Post count: 20688
Simion C.
#254237
Sep 20, 2018 at 11:58 am

Hi,

I initially checked with an Android phone which worked. Now that you mention I also tested with an iPhone and there is a problem, the scroll does not work for the grid in your website.
It works however with the same grid type in the live demo, so it seems to be specific to your website.

Try to place that grid in a new page, check if it works there on mobile.

If there is a problem in the new page as well, could be caused by a plugin. Try as a quick test to deactivate all non-theme plugins, clear the cache if you have any, purge CDN if you use it.

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