Hi again,
Since the latest update, I am having a lot of problems with the Newspaper theme. I really don’t know what to do.
Can you help resolve these issues?
Yes, we will help. Please post the problems here though so we can figure out what they are and where they come from. Provide a link to your site ans screenshots of the issues as well so it will help us provide an answer quicker.
Thank you!
Hi,
I just want to tell you that I bought this beautiful theme about eight months ago and I have updated a few times already, and I’ve never had these issues before. Also, I have tried several times to upload it as I usually do (like in the documentation) and my hosting company tried to help me, and they have uploaded it as well, but there are many issues. Believe me, I’ve tried everything. It is about two days now that I am trying to upload it, but unfortunately nothing is working.
OK, now I’ll tell you what is wrong:
1: When I navigate to the front website, there is no way to go back to my dashboard
2: The widget sidebars do not appear anymore like it used to.
I am sure that there is something to do with the latest version because I’ve never had these problems before.
It would be very nice of you if you could give me a hand to upload the latest update, please.
Here are the screenshots: https://www.dropbox.com/sh/eojcutopdmzbbdk/AABD9Ov9TEETe5ITiFid-VmSa?dl=0
Thank you
Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still have trouble please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
Thank you very much, I’ll try what you’ve suggested me. I hope it will work:)
I will contact you if something goes wrong.
Thank you
