Big problems with theme update to the newest version. Need help ASAP please

Posted in: Newspaper
Post count: 2

Hi.
My website theurbandiva.com has just received an update to the newest version of Newspaper theme. The website is unreadable, the slider not visible, everything I ever set up in there is gone.

I just entered a blogger contest and they will start judging soon. In my case there is nothing to judge anymore. Please help restore my content and the way my website looked before.

The reason we did the update was because the visual composer was not working anymore. I coudn’t add anything or edit a previous page.

Please help. It’s really urgent and every hour counts.

Thanks,

Gia
di_gia@yahoo.com
+40724395361

Post count: 22421

Hi,
I have checked your website and everything seems to be in order. The slider is there, the blocks and all the elements of the homepage: http://screencast.com/t/QHC2teb3sg
Let us know if you require any further assistance.
Thank you!

Post count: 2

Hi.

We managed to restore the old version of the website, that’s why it looks in order. We had to something fast. The problem is not solved it, because we want to upgrade to version 6 and we don’t know how to do that without screwing up the whole look of the website. There has to be a way of doing that without rebuilding the website from scratch. If you can give us some ideas it would be so great.

Thanks,

Gia

Post count: 22421

Hi,
If you want to update from newspaper 4, then the procedure is a bit different as some elements will have to be recreated. please understand that newspaper 4 is an old theme version and the code since then got changed drastically. Please follow this topic: https://forum.tagdiv.com/topic/updating-theme-from-4-3/
Thank you!

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