Hi, I have just installed newspaper with black version pro with demo data but there is a black screen with nothing on it.
I tried installing different websites and they work fine except this demo. Please tell me how to fix it?
Hi,
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what the issue is there and your website link so that I can help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
any update?
Hi,
If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
