Blank “AD” called in mobile theme after activting the grid

Posted in: Newspaper
Post count: 21

Hello,

We have tried activating the “post grid” on newspaper mobile theme.

Suddenly, there is 300×250 blank space called. When inspecting it tell us it is an AD.

I have checked all places for codes in theme, deactivated ad inserter (it is not called by ad inserter plugin). Deactivated our AD tag scripts. I dont know what this is or what i am missing

Do you know which part of theme is activating this place? I tought this is our homepage ad from desktop but it is not i have tried to deactivate that block and nothing happens.

Screenshot

Thank you

Post count: 21065

Hello @Wriper!

Do you use an extra plugin for ads? Try to deactivate it, clear the cache and check if the ad is still there or not.
For the mobile theme plugin, we have only those options that could be found here: Newspaper -> Theme panel -> Mobile theme -> Mobile ads.

Thank you!

Post count: 21

Yes we do but it is not inserted trough plugin. Deactivation didnt help as i mentoied . Thank you

Post count: 21065

Hello @Wriper!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and let you know what can be done there.

Thank you!

Post count: 21

Maybe, can you tell me where i can find the post grid called on homepage in php (file)? Maybe there is something injected directly in code. I have tried to disable all the plugins it has to be something in theme. Thank you

Post count: 21065

Hello @Wriper!

Sure. This is the path: td-composer\mobile\includes\shortcodes\td_block_big_grid_mob_1.php

Thank you!

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