Blank login pop up

Posted in: Newspaper
Post count: 23

Not sure how long this issue has been around or if it’s new with the latest newspaper theme update (I am using 10.3.8)

I have the login box in settings disabled so it doesn’t show the login in header option. In my main menu under my site (publicly) if I click home I see login/register and these both work.

If I am on a post though and I click “Log in to leave a comment” I get a black pop up that covers the entire page, with a small x to close the pop up or clicking the pop up also makes it go away. The pop up is not the login box, it’s simply a black pop up that covers everything, about 80 see through so I can see the page.. and I think there normally would be a login box here but I do not have one.

I have looked everywhere, it’s not a browser pop up blocker, but many browsers block pops anyway so it’s surprising we’re still doing pop ups..

How can I outright disable the pop up black modal or whatever it is so it simply goes to the default login/register option?

I have looked everywhere.

Post count: 35449

Hi,
Please provide a link where I can inspect this pop up, in this way I will be able to provide the correct instructions.
Thank you!

Post count: 23

do you have an email I can send to? I have seen people post their user/passes here thinking it’s not visible to the world… kind of disturbing this isn’t private.

Post count: 18283

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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