Blank white screen when I click TagDiv Composer icon in Add New Page dashboard.

Posted in: Newspaper
Post count: 7
BloggingNemo
#255894
Oct 2, 2018 at 4:26 pm

I am unable to access front end composer. I don’t have any pages, posts or content. But when I try to open TagDiv Composer from adding new page section it does not open. Instead, I see the blank white screen. Please help

Post count: 35449
Calin
#255898
Oct 2, 2018 at 4:32 pm

Hi BloggingNemo,

Please read queerly the them requirements from here and set yours like in requirements .
https://www.screencast.com/t/1ITB5hVnF3Z8
After you do this if the problem persist, delete td composer and reinstall it .

Thank you for your understanding.

Post count: 7
BloggingNemo
#255904
Oct 2, 2018 at 4:38 pm

I deleted TagDiv Composer and reinstalled but the problem still persists.

Post count: 35449
Calin
#255905
Oct 2, 2018 at 4:41 pm

But you set the requirements for theme?

Post count: 7
BloggingNemo
#255908
Oct 2, 2018 at 4:47 pm

There is no mod_substitute in php.ini configuration.

Post count: 35449
Calin
#255913
Oct 2, 2018 at 4:54 pm

mod_substitute is in .htaccess

Post count: 7
BloggingNemo
#255914
Oct 2, 2018 at 4:56 pm

How can I go to .htaccess?

Post count: 35449
Calin
#255916
Oct 2, 2018 at 4:57 pm

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 7
BloggingNemo
#255923
Oct 2, 2018 at 5:18 pm

Thanks, issue solved.

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