Block 1 Doesn't Appear to Be Cropping

Posted in: Newsmag
Post count: 18

I use Block 1 on my homepage, however it doesn’t appear to be cropping the thumbnails properly. I checked the theme panel and have all the right boxes active. Here is an example of what I’m seeing. Is this how it’s supposed to look?

Screenshot

Post count: 23312

Hello illusio26,

I have inspected your website and I saw that the theme crops the images as expected according to what type of Block is used. For example, the Block 1 uses the module 1 and module 6 which uses the 300*194 px and 100*75px as thumbs. For an example from your website, this is the full image -> https://www.screencast.com/t/Va9nzVRh and the following one is cropped image, like this -> https://www.screencast.com/t/xMWdqp9R The theme works ex expected and crop the image as properly.

Thanks for your understanding!

Post count: 18

OK, thanks for that. Do you know why the two images are running into each other? In the photo above, the image for carcassonne: amazonas and Hero Realms have no space between the two of them.

Post count: 23312

Hello illusio26,

First of all, if you are using some untested plugin with our theme, you should disable all of them because these can interact with the theme core files and cause a lot of unknown issues. Remove all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. After this, if your problem is still there, please try to revert the theme to the default stat. I have inspected your source page and I saw that you minified all your CSS and js code. That’ could be the reason in your case, that your block to not work as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

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