Hey guys,
I’m having some difficulty with the Newspaper theme Grid blocks in the page builder. They appear to have disappeared and I can’t seem to find a way to get them back. I’ve deactivated and reactivated all plugins to isolate the issue but nothing has changed. I believe I can still add the grid blocks through the Newspaper theme shortcodes, but the options in the page builder are nowhere to be seen.
Additionally I’ve got a tagdiv js issue that’s showing up on pages as well. I’m not sure where this issue is coming from as well.
“Uncaught TypeError: Cannot read property ‘top’ of undefined at tagdiv_theme.js?ver=7.8.1:6150”
website is https://digitalfox.media
Newspaper theme 7.8.1 with child theme attached (I tried reverting back to parent Newspaper theme to check the problem as well)
Thanks in advance for your support.
Regards,
Bernard
Hi,
Please revert the visual composer version to version 5.1.1. We have not yet released the new version and have not yet made the proper implementation for the new version of visual composer. Please read this topic: https://forum.tagdiv.com/topic/visual-composer-update-21/
If you updated the plugin and edited a page pressing the update button, then that page must be re-created as it will not revert back to the original.
We only recommend using the visual composer provided by us in the theme package, not the one provided by the plugin author as we need to adapt the theme to the new code. Updating without our intervention can cause incompatibilities such as the one you are facing now.
Thanks
Hey Bogdan,
Thank you very much for your reply. I’ve reverted back to Visual Composer version 5.1.1 and resolved the issue with the Block Grid.
I’m still seeing the error with the tagdiv_theme.js
“Uncaught TypeError: Cannot read property ‘top’ of undefined at tagdiv_theme.js?ver=7.8.1:6150”
Is there any way of finding out what this issue is and what it could be connected to? I’ve gone through with troubleshooting with all plugins but can’t seem to find an answer. The error comes up when navigating to any page. https://digitalfox.media
Thank you in advance
Regards,
Bernard
Hi,
Usually that error is the result of plugin conflicts with the theme. Try again to deactivate all plugins except the ones provided with the theme, clear any installed caching and check again. That should remove the problem.
If it does not then maybe you have some custom code that could be causing this. Or maybe modifications made to the theme files directly, or through a child theme.
Thanks
