Hello,
I have a couple of issues and a couple of questions. 🙂 Hope you can help.
(WordPress, BlockChain PRO demo, everything is up-to-date)
Let’s start with the issues:
1. Animated section on the homepage doesn’t work anymore.
As you know, there is an animation in BlockChain PRO demo homepage (circles/balls). For some reason, mine has stopped working. I don’t know when nor why it happened.
I’ve tried the usual steps: restored the backup and disabled plugins one by one, but it still doesn’t work.
2. Name of the brand started to appear next to the logo in the main (static) header, on all of the pages.
At first, I thought it has something to do with the Yoast SEO plugin, so I’ve deleted Yoast, cleared all cache, restored the backup… Still appearing.
Questions:
1. How can I change the color of the comments submit button? Newspaper/Theme panel/Theme colors – then what? I cannot see anything relating to the comments.
2. This one is 2-in-1: How to show related posts before the comments? And, if possible, how to change the style in which related articles are shown?
Thank you in advance!
M.
Hello @maraaa !
1. Do you have any error in the console?
2. Edit the homepage with the TagDiv Composer and check if you’ve added any element there.
Q1. Edit the cloud single template(article) with the TgaDiv Composer, click on the Single Post Comments and there you will see the setting: https://prnt.sc/E2yRHfYqER0q
Q2. Use a flex block element with a filter: https://prnt.sc/0mUdJJTRlBTo -> https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Hello,
Thank you for the quick response.
1. No errors, no notifications, none.
2. I didn’t edit the homepage (I wouldn’t dare). However, I did use your services (“Get a free quota”), fixing a couple of things, but the issue appeared yesterday or the day before. In other words, there is a significant time gap of a few months between any changes and this name appearing in the header. The only thing that was different was the use of Yoast (as far as I know). The problem is, nothing changed, even though I deleted it (and reinstalled it later).
Q1.& Q2. Thank you for the answers, I’ll try that.
Thank you again!
Hi,
1. I’ve already checked the plugins (deactivated them, one by one, all of them, except the tagDiv ones). The animation still doesn’t work.
2. I don’t have any more information, I can only give you the login info via email, since I don’t understand it either.
Thanks!
Hello @maraaa !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Thank you!
Hello Bettina,
Will do, thanks!
M.
