Blockquotes in backend editor

Posted in: Newspaper
Post count: 31

Hi,

I’m having problem with displaying blockquotes in backend editor.

After changing appearance in theme panel (http://prntscr.com/f1mccq) it still shows extremely large and ugly quotes in the editor as you can see here: http://prntscr.com/f1m9v5

On front it looks ok: http://prntscr.com/f1mb71

How to make it looks the same in both backend and frontend? It is very inconvenient at the moment for editors to work.

Hope you can help.

Post count: 23312

Hello ImSoCute,

Provide your website so I will be able to take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Post count: 31

pokerground.com

Post count: 23312

Hello,

I have inspected your website and I did not find any blockquote inside it. Provide a specific URL so I can identify this element and also, so I will be able to provide a more accurate response.

Thanks for the message!

Post count: 31

Hello,

1. You did not find any as no one use them because we have problem using them.
2. How are you going to inspect the problem without access to our backend? (you never asked for it).
3. I have created a test post on another domain for testing purposes where is the same problem. Please see screenshots in my previous post or here is the link: https://pokertexas.net/wywiady/test-blockquotes/
4. Do you have more efficient way of solving customers’ problems then this forum? It is going to takes ages this way.

Regards

Post count: 23312

Hello ImSoCute,

I have inspected your website and I saw that you are using a lot of untested plugins, as you can see here -> https://www.screencast.com/t/TWoST6Iy which can interact with your core theme and cause a lot of unknown issues, like this, sorry! Notice that we cannot provide support for untested plugins and before any deeper investigations at your backend, you should try the theme without using any untested plugins. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core file and rule out any conflicting plugins. Please keep in mind that our theme works as expected with blockquotes and we do not have any bad reports in this regard, sorry! Also, we cannot inspect your website if you will not provide your credentials.
If your problem is still there after you have disabled all of your untested plugins and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your website.

Hope this helps and let us know how it goes!

Thanks for your understanding!

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