Broken Icons

Posted in: Newsmag
Post count: 5

Hi,

The down arrow tab icons in the main menu and the social icons don’t seem to appear correctly when I view my website. its scrambled or empty squares.

When I’m customizing on WordPress or my temporary domain it seems to work but when I hop on to the website from the browser Chrome or Microsoft it’s broken. On Safari it’s fine though.

Please help.

Post count: 23312

Hi,

Please provide your website URL so I can take a closer look at it. Also, provide some useful screenshots with the problem.

Thank you!

Post count: 5

Hi,

The site is http://www.beautchat.com

What it looks like on chrome
Menu header – https://ibb.co/8cVJsBs
social icons – https://ibb.co/MVFxLkg

Post count: 23312

Hi,

Try to clear all the caches, server cache and purge CDN files if you are using the Cloudflare and check the results.

Thank you!

Post count: 5

HI,

So I tried the method but it’s not working still. I forgot to mention that the the icons show up when I’m using the site http://box2003.temp.domains/~beautcha/ but when I go to the domain http://www.beautchat.com the icons don’t seem to work.

https://ibb.co/RSHbTf7
https://ibb.co/r2JTH6v

Also the host that I’m using is Blue Host. Is this a hosting issue?

Post count: 23312

Hi,

Please notice that issues -> https://www.screencast.com/t/iyNCT59jj8 are not theme related and if you want to solve this, you should check some online fixes and solution in this regard. You can check the following hints from here -> https://enable-cors.org/server_nginx.html -> http://serverfault.com/questions/162429/how-do-i-add-access-control-allow-origin-in-nginx -> http://oskarhane.com/avoid-cors-with-nginx-proxy_pass/

Hope this helps!

Thanks for your understanding!

Post count: 1

Hello beautchat,

I have same problem than you: down arrow tab icons in the main menu and the social icons don’t seem to appear correctly when I view my website: it is empty squares.
Did you find a solution?
Thanks for yourhelp.

Post count: 35449

Hello @laurentdidier,

Please provide me a link to your website where I can check these icons, in this way I will be able to provide you an working answer.

Thank you!

Post count: 7

Same problem
http://teremky.info/category/advice/

how to fix it?
thx

Post count: 35449

Hello,

Is look that you have a problem with Access-Control-Allow-Origin (CORS origin)
-> http://prntscr.com/penw74 you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Hope this will help!
Thank you!

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