Bubble from the 12.3.1 theme update

Posted in: Newspaper
Post count: 128

After the update, only problems and errors appear

on more than half of the pages it appears
Warning: trying to read property “query_var” to bool in /home/…../wp-includes/taxonomy.php on line 4589

In many places the function stopped working
Border size – value must be entered “1px” default “1” does not work
Border radius – in many places stopped working at all

Back to version 12.3 – banner ad tagdiv appears and cannot be disabled

More I did not test and check, because it is a waste of my time!

When will you reliably approach the topic, because what are you charging us money for?

Post count: 21065

Hello!

I’m sorry to hear about this.
We can check the issues and help you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
You can disable the ads from Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png

Thank you!

Post count: 128

As I wrote I went back to version 12.3 and the banner still appears, with no option to turn it off!

@Bettina
read carefully what we write!

Post count: 128

I will not send access to my sites, because first of all you will be testing live, and secondly your response time is very long.
Why is the update working so badly, it should have been well tested beforehand!!

Post count: 21065

Hello!

I’m sorry to hear about this and I understand your thoughts!
We are doing our best to ensure that there are no more problems with updates. Of course, we test any new features and fixes. We’re sorry for every issue you encounter. We will fix them as soon as possible. Please help us with some details about your issues so that we can fix them as soon as possible.

Thank you so much for understanding!

Post count: 128

A screenshot of the query monitor console next to each post. This problem occurs on all pages with your theme, and I have multiple licenses, the problem is even when I disable all other plugins.

wp-includes/taxonomy.php:4589
get_term_link()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_social_sharing.php:1206
td_social_sharing::get_service_share_info()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_social_sharing.php:1139
td_social_sharing::render_generic()
wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_post_share.php:387
tdb_single_post_share->render()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php:27
td_global_blocks::proxy_function()
wp-includes/shortcodes.php:355
do_shortcode_tag()
wp-includes/shortcodes.php:355
preg_replace_callback()
wp-includes/shortcodes.php:227
do_shortcode()
wp-content/plugins/td-composer/includes/tdc_composer_block.php:279
tdc_composer_block->do_shortcode()
wp-content/plugins/td-composer/includes/shortcodes/vc_column.php:316
vc_column->render()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php:27
td_global_blocks::proxy_function()
wp-includes/shortcodes.php:355
do_shortcode_tag()
wp-includes/shortcodes.php:355
preg_replace_callback()
wp-includes/shortcodes.php:227
do_shortcode()
wp-content/plugins/td-composer/includes/tdc_composer_block.php:279
tdc_composer_block->do_shortcode()
wp-content/plugins/td-composer/includes/shortcodes/vc_row.php:1145
vc_row->render()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php:27
td_global_blocks::proxy_function()
wp-includes/shortcodes.php:355
do_shortcode_tag()
wp-includes/shortcodes.php:355
preg_replace_callback()
wp-includes/shortcodes.php:227
do_shortcode()
wp-content/plugins/td-composer/includes/tdc_composer_block.php:279
tdc_composer_block->do_shortcode()
wp-content/plugins/td-composer/includes/shortcodes/tdc_zone.php:591
tdc_zone->render()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php:27
td_global_blocks::proxy_function()
wp-includes/shortcodes.php:355
do_shortcode_tag()
wp-includes/shortcodes.php:355
preg_replace_callback()
wp-includes/shortcodes.php:227
do_shortcode()
wp-includes/class-wp-hook.php:308
apply_filters(‘tdb_template_content’)
wp-content/plugins/td-cloud-library/wp_templates/tdb_view_single.php:139

Post count: 35449

Hello,
From what I see in that list, it’s about the elements of social share, do shortcodes, view count, post content … the thing is that these are general elements and most of them were not touched by the update. Also, I am unable to recreate the problem on my installation.
If you could still do a staging or set a site on a subdomain where we can investigate the problem, it will help use. Most likely, a specific setting or configuration must be set to be able to recreate this situation, but I don’t know what you have set differently than me.
Thank you!

Post count: 128

Hi,
I did not make any changes, in version 12.3 everything works as expected, after upgrading to version 12.3.1 the problem occurs on multiple sites and different domains because I use your theme on multiple sites (multiple licenses).

Post count: 35449

Hello,
I understand you. Normal in Newspaper v12.3.1, most of them are fixes and too few new implementations.
We will try to check as thoroughly as possible using the list with errors from you and try to recreate the problems so that we can then solve them.
Thank you!

Post count: 128

Hi,
When can I expect a solution to the problem? because I pay for updates, unfortunately I can not use them, the problem on all licenses!

Post count: 35449

Hi,
If you wish, you can contact us by email at contact@tagdiv.com and we can check the problem you mentioned, in this way we can urgently solve it. To solve the problem we will need cPanel and wp-admin access, it is also recommended to do this on the sun staging or test site, if you don’t have one it is recommended to have a backup of the site.
Thank you!

Post count: 128

Hi,
I played around and when I remove the social icons the problem disappears, I think the problem in the code after the update, you entered the variable that causes the error. On another post where I use a different category template and there are social icons, the problem does not occur.

Post count: 35449

Hi,
This is strange. I also tried the settings mentioned in this topic, but I can’t recreate the problem, for me, it seems to be ok. Maybe the problem is only on a certain template and certain settings and not the one I’m testing. It would help us a lot if you could make a short video with the problem or if you could contact us by email and provide temporary access so that developers can investigate this situation and solve it.
Thank you!

Post count: 128

Hello,
What is probably important, the problem for logged in does not occur, you can see after logging out of wordpress

Post count: 128

When will this problem be solved?

Post count: 35449

Hi,
Soon there will be an update to the theme that will include several fixes, but I don’t know for sure if this problem will be solved as well. We waited for you to contact us by email (contact@tagdiv.com) to verify the exact problem you reported because we were unable to recreate it and therefore it is possible that the fix that the developers created will not apply.
Thank you!

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