BUG: Forum, Visual Composer, MegaMenu incompatibility

Posted in: Newsmag
Post count: 32

Hey tagDiv,

I am using a Visual Composer page as one of my MegaMenu items. I’ve built a page to look a certain way and it gets loaded up as a submenu and displayed when you hover over.

Like this:

Working MegaMenu

However, when I go to the Forum, it looks like this:

Non-working MegaMenu

Post count: 7909

Hi,

Please note that the MegaMenu is designed to work only on categories(with/without subcategories): https://forum.tagdiv.com/menus-newsmag/

If you are using Megamenu on categories please also provide your site URL.

Thanks!

Post count: 32

Alin,

Please note that the MegaMenu is designed to work only on categories(with/without subcategories): https://forum.tagdiv.com/menus-newsmag/

MegaMenu also has a feature to embed a page as part of the menu for a custom look:

MegaMenu settings embedding page by ID

I need to put a lot of automakers in the submenu and the way MegaMenu would typically do a vertical list for sub-menu items doesn’t work for me. This is functionality provided by the plugin itself.

When you use this functionality in conjunction with a page developed with Visual Composer and you are browsing a bbPress forum, you get the above broken sub-menu.

Mark

Post count: 32

Also, I cannot provide a link because the website is currently hidden by the SeedProd Coming Soon plugin. However, this is (kind of) how it is supposed to look:

Working MegaMenu with page loaded

But, when I go to the forum, this happens:

Non-working MegaMenu

Post count: 6600

Hi,

I have tried to recreate this but haven’t found any issues with this, the forum, mega menu and VC work well together.
I’m not sure how you’ve created the page you use as mega menu for the “brands” item but I suggest you do it like this as I’ve tested it an works just fine:

* create your menus from appearance > menus section: http://screencast.com/t/Q3QLXrdbsY
* set the page like this and chose your menus: http://screencast.com/t/xnvfjxoKVNa
* then sue the page ID an set it as mega menu for your menu item: http://screencast.com/t/s9JmMjMYi9h
result: http://screencast.com/t/zizshNjEp
I have also created a forum and test this as a normal menu item but haven’t had the issue you’ve described: http://screencast.com/t/eWF4oTKfyIly ..so please make sure you do this as I did.

Thanks

Post count: 32

Lucian,

Thanks for testing this and providing a test case. However, I am still having the same issue as before.

Here is the menu, built to your specification, and working when you are on the home page:

But, if I browse to the forum and drop down the same menu that was working before, I get this:

It’s as if the shortcodes are being completely ignored for some reason.

If you’d like access to the site, send an email to mark (at) shiftanddrive (dot) com.

Cheers,
Mark

Post count: 6600

Hi,

I’m not sure how you’ve set this. Please make sure you also get this behavior without any plugins active and this is still happening give us wp-access so we can also check this and send login details via email at contact@tagdiv.com and also provide an URL to this topic or specify your issues details.

Thanks

Post count: 32

I did turn off all my plugins (except for a couple) to see if it was still happening — it was.

You’ll have an email in your inbox momentarily.

Post count: 1291

Hi,

It seems to be a theme issue, it happens when you open the forum page. We’re going to fix it as soon as possible.

Thank you, Emil G.

Post count: 32

Thank you, Emil.

Is there anything I can do in the meantime before waiting for a theme update?

Cheers,
Mark

Post count: 6600

Hi,

Unfortunately we can’t offer you an exact answer on this as we are still investigating this issue, we will let you know if you manage to find the cause of this.
Sorry for the inconvenience!

Thanks

Post count: 32

No problem! The site is not live yet so I have lots of time. I was just hoping to get one of the many ‘to-do’ items off my list 🙂

Post count: 32

Just to confirm — this wasn’t fixed in the latest patch, right?

Post count: 7909

Hi,

Unfortunately no, we still investigate this. Will be fixed as soon as possible.
Sorry for inconvenience!

Thanks for the message!

Post count: 32

Still waiting on this. Not meaning to rush you. It’s just one of the last “to do” items I have to fix before going live.

Post count: 6600

Hi,

We will let you know as soon as we have a fix on it, probably within next theme update on which we are currently working.
Sorry for inconvenience!

Thanks for the message!

Post count: 32

No worries! You guys have been absolutely fantastic so far. Support is top notch!

Post count: 32

It has now been over a month since my last post. This issue doesn’t look like it will be fixed. It might be time to find another platform.

Post count: 6600

Hi,

We’re very sorry about this! We’ve tried different solutions but none worked, this issue is still on our priority list and it will be fixed as we find the solution.
If you can’t wait we understand and we can offer you a full refund. Please send an email at contact@tagdiv.com we’ll discuss the details there.

Sorry for the inconvenience!

Post count: 32

I’ll stick it out as long as I know you guys are looking for a solution. Just hadn’t heard anything in a while.

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