Hello i use the latest theme version without tagDiv Standard Pack
I create a Cloud Templates for footer
when i add first row all is ok .. when add another Inner row or Row save and refresh i see this error and i can’t edit anything
Errors at columns elements: 1(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
this happen and when i import footer from cloud library .. when save the template and i refresh to edit i see the same error
see this video https://www.loom.com/share/3ca4105b8aca4b32bd19b5ef1d0d66b8
I get the same error!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi I have also deactivated all plugins, turned caching off, and moved away from the child theme to the main theme and the problem still persist for me. I can download a footer template but as soon as I go away from it and come back in to work on it I get the model/dom error.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
