Hello,
Install is ok but I have a script apear on the WP admin (footer page) and on the top of the site (on the head) and I cannot change the THEME PANEL when I press SAVE the timer turn a long time and nothing. ? I try to install by Zip from WP or FTP it’s similar and there’s the same bug.
Nobody to help me ? I’m new with the theme and it’s hard !
Is it a trouble with virtual composer ? Do I have to buy the VC plugin to work newspaper or not ?
Thx.
Hi,
I’m sorry for all the problems that you encountered with our theme. We can check your site if you send us wp-admin access. ( contact@tagdiv.com – also include a link to this post so we know who you are)
Please know that I can also send you the full amount that you payed for the theme back if you cannot use it.
you do not have to buy the visual composer plugin.
Could you please explain to me how i can solve this problem ? i have the same !
This issue is typically due to
1) theme not installed properly
2) Using Internet Explorer which doesn’t always handle the Ajax properly
3) running plugin with errors, or you have leftover theme code from prior theme running, either as plugin, or using OLD version of Visual Composer that did not come with this theme
4) caching not turned off prior to theme setup, so you are loading elements of old theme in browser
Good places to start.
Thanks.
I tried to remove all my plugins and to reinstall only those needed.
But it doesn’t work.
Do I have to check some php limits variables ?
I have the same problem!
What’s the solution?
Hi,
Thanks @Christopher!
@charlesruelle
This may be due to Ajax.
You will get a reply via e-mail.
@fernandotx
Please give us wp-access so we can check, send an e-mail at contact@tagdiv.com with your wp-admin username and password, also specify the issues details or send an URL to this topic.
Thanks
